EPM Support and Maintenance


EPM Administrators and System Support and IT Professionals

Learning objectives

Explore the underlying concepts and functionality related to EPM systems that enable you to diagnose problems and resolve issues effectively. This two-day course is a must for system administrators and support professionals that help to maintain Oracle EPM environments.

Course description

Learn the techniques to apply, test and potentially roll-back patched releases of your EPM products. Get to grips with Shared Services and find out how to manage users and groups including configuring external directories and managing provisioning. Find out how to troubleshoot effectively, fine tune EPM products and examine log and audit files to diagnose and resolve issues. You’ll learn how to perform backups and how to migrate application components between development, test and production environments. This course also introduces both WebLogic and Enterprise Manager and explores how they underpin all aspects of EPM. Attendees will also get an opportunity to focus on system settings and fine tuning related to the products that they support including FDMEE, HFM, Hyperion Planning and Essbase.

Day summary

Day 1:

Browser and workspace configuration, EPM configuration & diagnostics, EPM Oracle home and instances, workspace server settings, EPM stop and start services, working with OPatch, introducing Weblogic, analysing user logs, introduction to Enterprise Manager, fault diagnosis and accessing Oracle support, configure user directories, working with Active Directory.

Day 2:

Provisioning security and shared services, Smart View installation, working with extensions, using life cycle management, backups, FDMEE system settings and log levels. Attendees will get an opportunity to focus on system settings and fine tuning related to the products that they support including HFM, Essbase and Hyperion Planning and the analysis of logs and error messages and common error handling and resolution.

Detailed course agenda / Justification for your manager

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CPE Sponsors

Course title: Oracle EPM: System Support and Maintenance

Duration: 2 days

Audience: EPM Administrators and System Support and IT Professionals

Pre-requisites: None

Delivery method: Classroom (group - live)

Advanced preparation: None

Recommended CPE credits: 14 credits - specialised knowledge and applications

Programme level: Intermediate

Keyteach is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. Registration ID No 115820. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Any complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org

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